Terms of Service

Last updated: November 14, 2026

These Terms govern your use of RPD Prospect (the "Service"), provided by RPD Agency, operated by Khamis Hishmeh, Rua Guarapuava, 1174 - Centro, Campo Mourão, PR 87302-160, Brazil ("we", "us"). By creating an account or paying for a plan you agree to these Terms.

1. The Service

RPD Prospect lets you connect your own email account, import your own contact lists and send email sequences, with AI features that summarize replies and draft answers. Features and limits depend on the plan you choose.

2. Payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Prices are shown in US dollars. Monthly plans renew every month and yearly plans every year until cancelled. Promotional prices (such as a $19 first month) apply only to the period stated.

3. Upgrades and cancellation

You can upgrade at any time and pay only the prorated difference for the remaining period. You can cancel at any time; the plan stays active until the end of the period already paid. Refunds follow our Refund Policy.

4. Your responsibilities

You are responsible for the lists you upload and the content you send. You must have a lawful basis to contact each recipient and comply with applicable laws, including the US CAN-SPAM Act, GDPR where applicable and anti-spam rules of your email provider. You may not use the Service to send deceptive content, phishing, malware, or emails to purchased lists that you are not allowed to use. We may suspend accounts that generate abuse complaints or high bounce rates.

5. Email compliance features

The Service adds your physical address and an unsubscribe link to every campaign email and honors unsubscribe requests automatically. You must keep your postal address accurate.

6. AI features

AI-generated summaries and draft replies may contain mistakes. Review them before sending. You remain responsible for what is sent from your account.

7. Availability and liability

We work to keep the Service available but do not guarantee uninterrupted operation or specific sales results. To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 3 months before the claim.

8. Changes

We may update these Terms. Material changes will be announced by email at least 15 days in advance.

9. Contact

Questions: maya@tryrpdagency.com.